What's so great about conflict? You may be surprised to learn that conflict can be a very positive part of workplace relationships. Of course, it's only positive when it's handled correctly. Learn about the upside of conflict.
Selecting the Right Conflict Resolution Model
How do you know whether a conflict can be resolved through interest-based (win-win) negotiation? When should a third party make a win-lose decision? In this activity, explore different scenarios and learn more about different types of conflict resolution.
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