What's so great about conflict? You may be surprised to learn that conflict can be a very positive part of workplace relationships. Of course, it's only positive when it's handled correctly. Learn about the upside of conflict.
Selecting the Right Conflict Resolution Model
How do you know whether a conflict can be resolved through interest-based (win-win) negotiation? When should a third party make a win-lose decision? In this activity, explore different scenarios and learn more about different types of conflict resolution.
You're The Boss: Conflict Resolution
It takes serious conflict management skills to be a supervisor. You're in charge as you evaluate supervisors' conflict management skills and help improve employee satisfaction.
The Other Side of Conflict
Take charge of workplace conflict resolution as you help characters make decisions. At each decision point, see how your choices play out—and whether they help or hurt the conflict resolution process.
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