Follow My Cue
Learn to recognize and interpret verbal and noverbal cues in the workplace.
How Collaboration Works
Active Listening in the Workplace
Take on the persona of a travel agent and use active listening skills to make the best vacation recommendations for your customers.
Effective Team Behavior
Communicate with Confidence
Research best practices for using email, instant messaging, and videoconferencing for business communication and practice writing a business instant message and email.