Learn the difference between active and passive listening, and practice active listening strategies.
Choosing What’s in the Group’s Best Interest
Learn that groups can accomplish goals that individuals working alone cannot and that group members have to put the group’s needs ahead of their own immediate wants.
Tailor Your Communication
Learn to evaluate different audience characteristics to tailor effective communication and gain stakeholder support.
What is Collaboration?
Sports team members, musicians, builders, and business managers all collaborate to achieve shared goals. Explore different situations in which teamwork is the key to success.
How to Navigate Company Hierarchy
Learn how to read and analyze an organizational chart and how to identify appropriate ways to communicate and interact based on organizational hierarchy and culture.